2nd September 2023

Bury St Edmunds care home rated 'Outstanding' by Care Quality Commission

Resident Mary Matter (102) and staff member Emma Gibson enjoy a ride on the rickshaw around the Home’s grounds.

RMBI Care Co. Home Cornwallis Court, in Bury St Edmunds, has achieved an 'Outstanding' rating following its latest inspection by care regulator the Care Quality Commission (CQC). 

Following an inspection in July 2023, CQC’s report said the management team “led by example and put people at the heart of the service.” The report added: “People’s views were valued and they were consulted in the planning for improvement in the service.” This puts Cornwallis Court, which provides residential care, nursing care and residential dementia support for up to 57 residents, amongst the top 5% of care homes in the UK that have received the highest rating by CQC (source: carehome.co.uk). It is also the fourth Home to be rated ‘Outstanding’ for RMBI Care Co., the charity that operates Cornwallis Court. The Home was praised by CQC who said: “People were cared for by a dedicated and compassionate staff team who were valued and appreciated.” The report also confirmed: “The service had a warm and homely environment, welcoming of people's friends and relatives, especially during organised events. People were supported by staff, including activities staff who had the skills to meet their individual needs.”

Planning permission is currently in progress to build a new care home on the site of the existing Home as, due to the age of the building, it has certain limitations. The new care home will be designed and created to meet the changing needs of older people in a homely environment. It will be built in a series of phases to enable residents and staff to continue living and working in the existing building, before moving across to the new Home once it is ready.

Denise O’Brien, Home Manager at Cornwallis Court, said: "We are thrilled to receive our 'Outstanding' rating from CQC. Our staff are passionate about supporting our residents’ health and wellbeing, and helping them to live to the fullest".

For more information about RMBI Home Cornwallis Court or any of RMBI Care Co. care services, please visit: http://www.rmbi.org.uk/